About Author Jeremy Shantz - Field Operations Veteran & Content Lead

Jeremy Shantz Field Operations Veteran & Content Lead

Jeremy brings a unique “boots-on-the-ground” perspective to 1st Reporting. While he holds dual professional designations in marketing (PCM, CDMP), his authority in the health and safety space is built on over 23 years of direct operational experience.

 

Industry Background: Before transitioning to digital strategy, Jeremy spent 15 years in the industrial overhead door and loading dock industry—a sector known for high-risk environments and strict safety compliance. He rose from a Lead Hand to Service Department Management, where he was responsible for crew safety, incident reporting, and equipment compliance.

 

Prior to this, he founded and operated a commercial assembly business for 8 years. He managed field teams servicing major national accounts, including Walmart and Canadian Tire locations across Ontario. In this role, he implemented mandatory field reporting protocols to ensure quality control and safety compliance for thousands of assembly projects, ranging from store fixtures to equipment.

 

Why He Writes for 1st Reporting: Having authored over 350 guides, templates, and reports for 1st Reporting, Jeremy doesn’t just write about software; he writes about solutions for problems he has personally managed. He understands the frustration of lost paper forms and the critical importance of accurate incident data. He combines his operational grit with his communication background to help modern safety managers protect their teams and streamline their reporting.

Explore Jeremy's Articles Below

Let’s Connect – Sales Support Made Easy

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