About Author Jeremy Shantz - Field Operations Veteran & Content Lead
Jeremy brings a unique “boots-on-the-ground” perspective to 1st Reporting. While he holds dual professional designations in marketing (PCM, CDMP), his authority in the health and safety space is built on over 23 years of direct operational experience.
Industry Background: Before transitioning to digital strategy, Jeremy spent 15 years in the industrial overhead door and loading dock industry—a sector known for high-risk environments and strict safety compliance. He rose from a Lead Hand to Service Department Management, where he was responsible for crew safety, incident reporting, and equipment compliance.
Prior to this, he founded and operated a commercial assembly business for 8 years. He managed field teams servicing major national accounts, including Walmart and Canadian Tire locations across Ontario. In this role, he implemented mandatory field reporting protocols to ensure quality control and safety compliance for thousands of assembly projects, ranging from store fixtures to equipment.
Why He Writes for 1st Reporting: Having authored over 350 guides, templates, and reports for 1st Reporting, Jeremy doesn’t just write about software; he writes about solutions for problems he has personally managed. He understands the frustration of lost paper forms and the critical importance of accurate incident data. He combines his operational grit with his communication background to help modern safety managers protect their teams and streamline their reporting.
Explore Jeremy's Articles Below
The Ultimate Guide to Digital Reporting for Security Guard Operations | The Security Guard Reporting App
Is your security field data stuck in a filing cabinet? In an age of instant accountability, a handwritten logbook isn’t just outdated—it’s a liability.
Case Study: How Valor Force Scaled & Streamlined Security Operations with 1st Reporting
Executive Summary Valor Force, a leading private security company, faced challenges in managing incident documentation, regulatory compliance, and operational scalability. Before implementing 1st Reporting,
Improve Retail Incident Reporting for Security Teams
Retail incident reporting for security professionals is the backbone of smooth security operations. It provides clarity, consistency, and accountability for providers and clients alike.
Environmental Incident Reporting for Utility Companies: A Practical Guide for Field Teams
Environmental regulations are changing fast—and utility companies are under pressure to keep up. From spill reporting to real-time field documentation, outdated processes can lead
Field Service Management Software for Utilities: How Teams Boost Productivity
Managing mobile crews is challenging without the right tools. Field service management software enables utilities to streamline reporting, reduce cycle times, and ensure compliance,
Offline Reporting Tools for Remote Utility Sites
When you’re managing municipal utility service, from water to telecom to natural gas, you know that every second counts. That’s why your field teams