About Author Jeremy Shantz - Field Operations Veteran & Content Lead
Jeremy brings a unique “boots-on-the-ground” perspective to 1st Reporting. While he holds dual professional designations in marketing (PCM, CDMP), his authority in the health and safety space is built on over 23 years of direct operational experience.
Industry Background: Before transitioning to digital strategy, Jeremy spent 15 years in the industrial overhead door and loading dock industry—a sector known for high-risk environments and strict safety compliance. He rose from a Lead Hand to Service Department Management, where he was responsible for crew safety, incident reporting, and equipment compliance.
Prior to this, he founded and operated a commercial assembly business for 8 years. He managed field teams servicing major national accounts, including Walmart and Canadian Tire locations across Ontario. In this role, he implemented mandatory field reporting protocols to ensure quality control and safety compliance for thousands of assembly projects, ranging from store fixtures to equipment.
Why He Writes for 1st Reporting: Having authored over 350 guides, templates, and reports for 1st Reporting, Jeremy doesn’t just write about software; he writes about solutions for problems he has personally managed. He understands the frustration of lost paper forms and the critical importance of accurate incident data. He combines his operational grit with his communication background to help modern safety managers protect their teams and streamline their reporting.
Explore Jeremy's Articles Below

Case Study – Suicide Prevention UK and Their Experience with 1st Reporting
Recently, I had the pleasure of chatting with Lauren, the Office Manager for the charitable team at Suicide Prevention UK. Lauren and her team
12 Things To Include In A Tailboard Safety Talk
Discover the essential elements to include in your tailboard safety talks to improve safety and efficiency on the job site. This comprehensive guide offers
How to Set Up an Effective Incident Management Team
Discover how to set up an effective incident management team to enhance safety and efficiency in your organization. From assessing needs to utilizing advanced
13 Ways to Improve Efficiency with Field Service Reporting Software
Discover how to revolutionize your operations with Field Service Reporting Software. From real-time data entry to enhanced communication, explore 13 powerful ways to boost
12 Essential Tailboard Meeting Management Tips
Pre-work tailboard meetings are crucial for aligning your team with daily objectives and ensuring safety. Dive into our top 12 tips for managing these
10 Tips for Effective Construction Tool Management
Unlock the secrets to efficient construction tool management with these 10 essential tips. From inventory tracking to GPS tools, discover how to streamline your