About Author Jeremy Shantz - Field Operations Veteran & Content Lead
Jeremy brings a unique “boots-on-the-ground” perspective to 1st Reporting. While he holds dual professional designations in marketing (PCM, CDMP), his authority in the health and safety space is built on over 23 years of direct operational experience.
Industry Background: Before transitioning to digital strategy, Jeremy spent 15 years in the industrial overhead door and loading dock industry—a sector known for high-risk environments and strict safety compliance. He rose from a Lead Hand to Service Department Management, where he was responsible for crew safety, incident reporting, and equipment compliance.
Prior to this, he founded and operated a commercial assembly business for 8 years. He managed field teams servicing major national accounts, including Walmart and Canadian Tire locations across Ontario. In this role, he implemented mandatory field reporting protocols to ensure quality control and safety compliance for thousands of assembly projects, ranging from store fixtures to equipment.
Why He Writes for 1st Reporting: Having authored over 350 guides, templates, and reports for 1st Reporting, Jeremy doesn’t just write about software; he writes about solutions for problems he has personally managed. He understands the frustration of lost paper forms and the critical importance of accurate incident data. He combines his operational grit with his communication background to help modern safety managers protect their teams and streamline their reporting.
Explore Jeremy's Articles Below
Real-Time Utilities Reporting for Improving Response Times
Discover the power of real-time utilities reporting! Learn how to improve response times, streamline operations, and boost team efficiency with 1st Reporting.
Top 5 Mobile Reporting Best Practices for Utility Crews
Utility crews face unique challenges in the field, making effective mobile reporting essential. Uncover the top 5 best practices that will revolutionize your reporting
Hoist & Crane Service Group Enhances Safety and Compliance with 1st Reporting: A Case Study.
Hoist & Crane Service Group, founded in 1976, is a leading provider of industrial services with 30 office locations across 17 states. Their corporate
How to Implement a Comprehensive Risk Management Plan for Your Business
Discover the essentials of a risk management plan to secure your business and mobile teams. Gain insights on proactive steps to reduce risks and
How Building Automation Systems Can Optimize Your Facility’s Efficiency
Explore the transformative power of building automation systems in optimizing facility efficiency. From energy savings to enhanced productivity, discover how BAS can revolutionize your
The #1 Guide to Campus Security Technology And Reporting
Educational institutions must prioritize campus security. Explore the latest technology solutions, including incident reporting apps, intelligent cameras, and dynamic notifications to keep your campus