About Author Jeremy Shantz - Field Operations Veteran & Content Lead
Jeremy brings a unique “boots-on-the-ground” perspective to 1st Reporting. While he holds dual professional designations in marketing (PCM, CDMP), his authority in the health and safety space is built on over 23 years of direct operational experience.
Industry Background: Before transitioning to digital strategy, Jeremy spent 15 years in the industrial overhead door and loading dock industry—a sector known for high-risk environments and strict safety compliance. He rose from a Lead Hand to Service Department Management, where he was responsible for crew safety, incident reporting, and equipment compliance.
Prior to this, he founded and operated a commercial assembly business for 8 years. He managed field teams servicing major national accounts, including Walmart and Canadian Tire locations across Ontario. In this role, he implemented mandatory field reporting protocols to ensure quality control and safety compliance for thousands of assembly projects, ranging from store fixtures to equipment.
Why He Writes for 1st Reporting: Having authored over 350 guides, templates, and reports for 1st Reporting, Jeremy doesn’t just write about software; he writes about solutions for problems he has personally managed. He understands the frustration of lost paper forms and the critical importance of accurate incident data. He combines his operational grit with his communication background to help modern safety managers protect their teams and streamline their reporting.
Explore Jeremy's Articles Below
Reporting Solutions: Enhancing Utility Services with Public Forms
Unlock the potential of your utility services with cutting-edge reporting solutions. Dive into how public forms and mobile technology empower your field teams to
Revolutionizing Public Works with Public Reporting Systems
Discover how public reporting systems are transforming public works by streamlining incident tracking, improving accountability, and ensuring real-time response, helping teams stay ahead.
Public Reporting for Effective Library and Cultural Services Management
Learn how public reporting enhances library and cultural services management with tech-based solutions, increasing accountability, community engagement, and operational efficiency. Public reporting also provides
How Public Reporting Can Optimize Waste Management Operations
Discover how public reporting revolutionizes waste management by streamlining operations, improving accountability, and ensuring compliance in real time.
The Role of Public Reporting in Enhancing Transportation Services
Discover the pivotal role of public reporting in transforming transportation services. Learn how real-time data and technology enhance safety, efficiency, and customer satisfaction.

Improving Public Safety Through Anonymous Reporting in Municipalities
Discover how anonymous reporting can revolutionize public safety in municipalities. Explore the benefits and the role of innovative technology like the 1st Reporting app